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Practice Manager

J931043 Epworth Georgia USD160K / Year

Lead a trusted small-animal hospital in McCaysville, GA, as Practice Manager and shape a high-performing, people-first culture. Compensation up to $160,000.

The Hospital
This established, community-focused small-animal practice delivers modern general veterinary care with a reputation for compassionate service and strong client reviews. The team works collaboratively across wellness and sick visits, dentistry, and surgery, supported by on-site diagnostic imaging and dedicated surgical and dental suites. Same-day urgent care is available, creating a dynamic caseload for a motivated operations leader. The hospital values consistency, clear processes, and supportive teamwork, offering an environment where a Practice Manager can drive quality, efficiency, and a positive culture.

Location
Set at the Georgia-Tennessee line where the Toccoa River becomes the Ocoee, McCaysville blends small-town warmth with year-round adventure. The twin downtown shared with Copperhill, TN, is known for its painted blue state line, river views, and steady foot traffic from the Blue Ridge Scenic Railway.
- Stand in two states at once in a lively, walkable downtown marked by the iconic blue line
- Enjoy riverfront living with easy access to rafting, tubing, paddling, and fishing
- Minutes to Blue Ridge Mountain trails, scenic drives, and national forest adventures
- Independent shops, cafés, breweries, and a seasonal market fuel a vibrant local scene
- Regular tourist flow from the scenic railway supports events, dining, and retail
- Close-knit community of roughly 1,300 to 1,400 residents with a friendly small-town feel

Benefits
- Performance bonuses
- 401(k) with company matching
- Student loan assistance
- Medical, dental, vision, and life insurance
- Mental health and well-being resources
- Generous paid time off and paid holidays
- Tailored development, mentorship, and clear career pathing
- Support for professional certifications and continuing education (e.g., CVPM, CVBL)
- Pet care discounts
- Uniform allowance
- Predictable clinic hours with some flexibility for business needs
Please note: benefits apply to full-time employees.

The Role
- Lead and mentor the hospital team, including hiring, onboarding, training, scheduling, and performance management
- Build a positive, collaborative culture that supports operational excellence and team growth
- Oversee financial operations, including budgeting, billing, expense control, and accounts receivable; partner with leadership on goals and action plans
- Elevate client experience through service standards, timely communication, and proactive reputation management
- Manage day-to-day operations such as inventory, vendor relationships, scheduling, office supplies, and equipment maintenance
- Implement and refine policies, procedures, and quality controls to drive efficiency and consistency
- Guide marketing and community outreach, including social media and local events, to attract and retain clients
- Ensure compliance with safety, labor, and veterinary regulations; maintain accurate and confidential records; uphold OSHA standards and proper waste handling
- Champion effective use of practice technology; coordinate with IT support to resolve issues and optimize workflows

Requirements
- 3 to 5 years of management experience, preferably in veterinary or healthcare operations
- Demonstrated experience with P&L oversight, budgeting, and financial analysis
- Proven HR capabilities across recruitment, coaching, scheduling, and performance management
- Strong communication, problem-solving, and client service skills
- Knowledge of OSHA, workplace safety, and healthcare privacy best practices
- Comfortable in a fast-paced environment; ability to meet changing business needs
- Full-time availability with occasional evening or weekend coverage as needed
- Ability to lift and move supplies or equipment as part of daily operations
- Eligibility to work in the United States
- Ability to obtain and maintain any required Georgia licenses or permits; if a professional license applies, it must be active and in good standing

Apply
If this sounds like the right next step, click apply. A member of the team will be in touch shortly.

Benefits

Competitive Salary, Paid Vacations, Dental Insurance, Professional Development Assistance, Relocation assistance, Non-compete, Fear Free Practice, Production % bonus, 401k