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Hospital Manager

Lead a respected small-animal practice in Brooklyn Heights as Hospital Manager, with compensation up to $100,000.

This is a chance to shape a compassionate, high-performing team in one of New York Citys most desirable neighborhoods.

The Hospital

  • Modern, team-focused general practice known for kind, client-centered care and a supportive, collaborative culture.
  • Comprehensive services spanning preventive care, wellness exams, dentistry, routine soft-tissue surgery, and in-hours urgent care for a varied caseload.
  • On-site diagnostics include digital radiology, ultrasound, cold-laser therapy, and an in-house lab; dedicated surgical suites with established peri-operative monitoring.
  • Structured clinical workflows supported by licensed veterinary technicians, experienced assistants, and a knowledgeable client services team.
  • Positive neighborhood reputation and strong community ties.
  • Daytime schedule with some Saturday coverage; drop-off appointments available during operating hours.

Location

Nestled in Brooklyn Heights, this role places the Hospital Manager amid tree-lined streets, classic brownstones, and iconic waterfront views with an easy commute to Manhattan.

  • New Yorks first historic district, celebrated for its 19th-century architecture and preserved, low-rise charm.
  • Steps to the Brooklyn Heights Promenade with sweeping views of Lower Manhattan and the Brooklyn Bridge.
  • Immediate access to Brooklyn Bridge Park for green space, playgrounds, sports, and community events.
  • Multiple nearby subway stations and connections to the NYC Ferry for fast, scenic commutes.
  • Montague Street shops, cafes, and restaurants create a lively, convenient neighborhood hub.
  • Family-friendly atmosphere with respected independent schools such as Packer Collegiate Institute and Saint Anns School.
  • Cultural destinations close by, including the Center for Brooklyn History and venues in Downtown Brooklyn.
  • Quiet, residential character with quick access to city business centers for excellent work-life balance.

Benefits

  • Medical, dental, and vision insurance
  • Parental leave
  • 401(k) plan
  • Continuing education stipend and paid CE time
  • Wellbeing and employee assistance resources
  • Paid time off and paid holidays
  • Employee pet care discounts
  • Life and disability coverage
  • Commuter benefits
  • Uniform and training support
  • Mentorship and leadership development opportunities

The Role

  • Lead day-to-day hospital operations in partnership with medical leadership to achieve high standards of patient care and client service.
  • Build, coach, and retain an engaged team; oversee recruiting, onboarding, scheduling, and performance management.
  • Manage client experience from appointment flow to service recovery; address concerns with empathy and timely follow-up.
  • Drive financial performance, including budgeting, revenue growth, labor management, expense control, and accurate billing practices.
  • Ensure compliance with medical record standards, safety protocols, and regulatory requirements; promote a proactive safety culture.
  • Oversee facility presentation, equipment maintenance, and inventory management to support efficient, high-quality care.
  • Support community outreach and local marketing efforts that strengthen client relationships and hospital growth.
  • Daytime schedule with some Saturday coverage.

Requirements

  • Proven leadership in veterinary or medical practice operations, with a track record of team development and operational excellence.
  • Strong communication, coaching, and change-management skills; comfortable using data to guide decisions.
  • Business acumen in budgeting, scheduling, and optimizing workflow and client service.
  • Proficiency with practice management software and common office tools.
  • Ability to work on-site during daytime hours with some Saturday availability.
  • Eligibility to work in the United States.
  • Current license to practice in New York, as applicable to credentials (e.g., LVT or DVM); experienced non-clinical hospital operations leaders are also encouraged to apply.

Apply Now

Interested candidates are invited to click Apply. A member of the team will be in touch shortly to discuss next steps.

Benefits

Competitive Salary, Paid Vacations, Dental Insurance, Vision insurance, Fear Free Practice, 401k



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