We’re delighted to offer you FREE access to this course which consists of 6 modules offering you insights from a highly regarded tenured industry expert delivered via an engaging and easy to digest series of videos.
The video series will equip you with the skills needed to interact with patients with maximum effect for your employers, from learning how to actively listen and ask the right questions of your patients to understanding the best way to greet you patient on entry and handle any objections they may make to any hearing products you recommend for them to buy.
This purposefully designed course is designed specifically for Audiologists is hosted on our bespoke learning management system which means you can access and complete the modules in your own time.
There will be a small quiz at the end and you will be issued with a certificate on completion of the course which you can add to your Resume.
Module Topics
- Understanding the emotional consequences of hearing loss
- Building trust and rapport – the patient greeting
- Building a desire to act
- Getting and keeping a commitment to act
- Addressing and overcoming objections
- Active Listening skills
Playlist
To access this course please complete you details below and we will get in touch to give you access to our learning management system.
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